Business IT Support & Cybersecurity
Your technology, managed.Your people, supported.Your business, protected.
Intech Computer Solutions supports your employees, manages your technology, and helps protect your business from cyber threats. You get one team to turn to for everyday problems and bigger decisions—without IT becoming another job on your desk.
- Serving organizations since 2001
- SOC 2 Type II independently audited
- Live, knowledgeable technicians
- 24×7 monitoring and security operations
- On-site and remote support
- Predictable per-user pricing
Your business should not have to manage its IT provider.
You shouldn’t have to chase updates, explain the same problem again, or wonder whether important security work is getting done.
Whether you have an IT provider today or someone on your staff has become the unofficial computer person, Intech gives that responsibility a clear home. We handle day-to-day support, ongoing maintenance, and security—and explain what needs your attention in language you can use.
Your employees know where to get help. You know who is responsible.
What we take off your plate
Help for your employees
When someone has a technology problem, they have a team to contact—rather than turning to you or the busiest person in the office.
Ongoing care for your technology
We manage updates, monitor systems, and maintain security protections, so the important work isn’t left until something breaks.
Clear advice for your business
When it’s time to replace equipment, improve a system, or plan your technology budget, we explain the options and help you decide what makes sense.
One technology partner. Three levels of support.
Every level is delivered by the same team. TechOne covers the essential day-to-day work. TechOne Pro goes deeper with continuous review of security settings, configuration changes and potential gaps. TechOne AI builds on that foundation with practical AI enablement.
TechOne
Managed IT & Security
For organizations that need dependable user support, proactive technology management, and essential cybersecurity.
- Unlimited 8×5 help desk with after-hours emergency assistance
- Endpoint, server and network management
- 24×7 monitoring and security operations
- Patch and update management
- Strategic technology planning and business reviews
TechOne Pro
RecommendedManaged IT, Security & Compliance Readiness
For organizations that want more than routine monitoring and updates. TechOne Pro continuously checks for security gaps, risky changes and areas that need attention.
- Everything in TechOne
- Continuous Security Posture Monitoring
- Configuration & Security Drift Monitoring
- Managed Business Password Protection
- Compliance-readiness guidance and documentation support
TechOne AI
TechOne Pro + AI Enablement
For organizations ready to adopt AI securely and turn it into a practical business capability.
- Everything in TechOne Pro
- AI readiness assessment
- Data governance guardrails for AI tools
- Guided rollout and user adoption support
- Ongoing advisory as capabilities evolve
Everything required to manage, protect and improve your technology.
Organized by what it does for your organization, not by which products sit behind it.
Support and management
- Responsive help-desk support
- Endpoint and network management
- Patch and update management
- Strategic technology planning
Cybersecurity
- Managed cybersecurity
- Email and identity protection
- Security awareness training
- Managed Business Password Protection
Continuity and cloud
- Backup and business continuity
- Microsoft 365 and cloud management
- Managed backup options and recovery planning
Ongoing security review
- Continuous Security Posture Monitoring
- Configuration & Security Drift Monitoring
- Compliance-readiness guidance
Technology support grounded in how your organization operates.
Manufacturing & Industrial
Operational continuity, production connectivity and security for environments where downtime stops output.
Professional Services
Client confidentiality, dependable collaboration and predictable support for firms whose product is expertise.
Healthcare & Dental
Protected health information, secure access and HIPAA readiness for practices where systems have to be available.
Local Government & Public Safety
Availability, security and continuity for organizations accountable to the public with limited internal resources.
Nonprofits
Dependable support, security and Microsoft 365 management for mission-driven organizations without an internal IT department.
IT management that still feels personal.
Large enough to carry real security and compliance capability. Small enough that you will know the people supporting you.
More on why organizations choose Intech- Serving organizations since 2001
- Experienced team based in Northeast Ohio
- Live technicians who communicate clearly
- On-site capabilities throughout the region
- SOC 2 Type II independently audited
- Managed IT, cybersecurity and compliance readiness under one relationship
- Strategic business reviews and technology planning
- Ability to scale from growing teams to larger, multi-location organizations
What clients say about working with Intech
“Everyone at Intech has always been responsive and helpful each and every time we call for help.”
Independent ElevatorGoogle review from Independent Elevator (opens in a new tab) “The team at Intech are professional, highly responsive to your needs and take quick action to resolve the issue.”
Mann MarketingGoogle review from Mann Marketing (opens in a new tab) “Our office has used Intech for more than 10 years… The service is excellent.”
Jim T.Google review from Jim T. (opens in a new tab)
Start with the problem you need to solve.
You don’t need a technology roadmap or a service plan picked out. Tell us what’s happening, and we’ll work through the next steps with you.
Talk through what’s happening.
We discuss your current technology, how it’s supported, and the concerns that brought you here. The first conversation typically takes about an hour and can be virtual or in person.
Get a practical recommendation.
If we’re a good fit, we explain what should happen next. That may include a defined project to address immediate problems, along with TechOne for ongoing support and management.
Put the plan into action.
When you move forward, we coordinate the agreed work and, when needed, the handoff from your current IT provider.
Northeast Ohio roots. Nationwide managed IT support.
Our on-site team is concentrated across Northeast Ohio, including North Canton, Canton, Akron and Cleveland. Our managed IT services support organizations, remote teams and locations across the country, with planned travel when projects or hands-on needs require it.
Ready for IT that moves your organization forward?
Let’s discuss your current technology, where it is creating friction and what a more secure, proactive approach could look like.