A phone system that follows your team instead of tying them to a desk.

Phone problems are never just phone problems.

When calls drop or quality degrades, the cause is usually the network the phone system runs on. That is exactly where separate phone and IT vendors start pointing at each other.

Because we manage both, there is no handoff. The people who support your network support your phones.

The network comes first

Voice quality depends on the network underneath it. Before deployment we look at bandwidth, switching and traffic prioritization, because a phone system installed onto an unprepared network tends to produce exactly the call-quality complaints it was bought to fix.

Getting it in without disrupting the business

A phone cutover is one of the more visible changes an organization goes through, because everyone notices immediately if it goes wrong. The work that prevents that is unglamorous: planning how numbers move across, deciding what each extension does, setting up users and devices, and giving staff enough of a walkthrough that day one is not spent guessing.

Afterwards, the system is supported by the same team that supports the rest of your technology — so a call-quality problem does not turn into two vendors pointing at each other.

Supported wherever your team is

Administration, changes, user setup and day-to-day support are handled remotely, so we can look after phone systems for organizations across the country.

Physical work — installing handsets, cabling, on-site cutover assistance — is concentrated in Northeast Ohio, and travel beyond the region is planned case by case.