Managed IT services in North Canton, Ohio.
Intech Computer Solutions has been headquartered in North Canton since 2001. Our office is at 931 Pittsburg Ave. NW, North Canton, OH 44720 — this is the community our technicians work in, and the one place we can genuinely call home.
The advantage of a provider based where you are
Most of what a managed IT service does happens remotely, and that is true for our North Canton clients as much as anyone else. The help desk, monitoring, patching and security operations all run from our systems, not from your hallway.
What being based here changes is the hands-on work. Hardware refreshes, cabling, office moves, a server that needs someone physically in front of it — those are routine for us in North Canton rather than something that has to be scheduled around travel.
What we provide North Canton organizations
Fully managed IT
TechOne at three levels, covering the help desk, your endpoints, servers and network, and the planning that keeps ahead of them.
Managed cybersecurity
Email and identity protection, endpoint security, and 24×7 monitoring with a team that acts on what it sees.
Microsoft 365 and cloud
Licensing, configuration, security settings and the day-to-day administration most organizations never get around to.
Backup and recovery planning
Backup sized to what your organization actually needs, with a recovery plan you have seen rather than assumed.
Projects and infrastructure
Network and server work, cabling, office moves and hardware refreshes, scoped and scheduled properly.
Phone and camera systems
Business phone systems, and camera systems installed, configured and handed over to your team.
A team you can put faces to
Our technicians live and work here. When something needs someone on-site, it is a person who already knows your environment rather than whoever happened to be free, and you tend to see the same faces from one visit to the next.
That continuity is the practical benefit. Nobody has to re-explain how the building is wired or which application the front desk cannot work without.
Local office, national service
Being headquartered in North Canton does not make us a North Canton-only company. Fully managed IT, security operations and cloud management are delivered remotely, and we support organizations well outside Ohio the same way.
Routine on-site coverage is concentrated across Northeast Ohio, and North Canton sits at the center of it. For clients further afield, hands-on work is planned in advance rather than dispatched on demand.
What clients say about working with Intech
“Everyone at Intech has always been responsive and helpful each and every time we call for help.”
Independent ElevatorGoogle review from Independent Elevator (opens in a new tab) “The team at Intech are professional, highly responsive to your needs and take quick action to resolve the issue.”
Mann MarketingGoogle review from Mann Marketing (opens in a new tab) “Our office has used Intech for more than 10 years… The service is excellent.”
Jim T.Google review from Jim T. (opens in a new tab)
Common questions
Do you actually have an office in North Canton?
Yes. Our office is at 931 Pittsburg Ave. NW, North Canton, OH 44720 and it has been our headquarters since 2001. It is our only office — everywhere else we work, we work remotely with planned on-site visits.
Does being local mean we get support faster?
For most issues, no — and that is a good thing. Help-desk and remote support start immediately regardless of where you are, which is faster than any drive. Being local matters for the work that genuinely needs hands on equipment, where we can schedule a visit without building travel into the plan.
Do you guarantee same-day on-site visits?
We do not make blanket same-day or dispatch-time promises, here or anywhere else. On-site work is scheduled around the severity of the issue and what is already committed. What we will do is tell you plainly when someone can be there rather than give you a number we might miss.
We are a small organization. Are we too small to be worth your time?
Growing organizations of roughly 10 to 50 users are our core focus, and a good number of our clients started smaller than that. We also support organizations with several hundred users across multiple sites, so you are unlikely to outgrow the relationship.
Let's talk about your technology.
We are down the road. A conversation is easy to arrange.