Managed IT that looks beyond whether everything is simply running.
TechOne Pro includes everything in TechOne and adds ongoing review of your technology environment. We continuously check for security gaps, configuration changes and risks that ordinary monitoring may not catch—then help close them.
Most security problems start quietly.
Traditional monitoring can tell us when a device is down, an update is missing or a security tool reports a problem. It does not always show that an important setting changed, an account kept access it no longer needs, or the environment gradually moved away from its intended configuration.
TechOne Pro adds recurring evaluation across the environment. Think of it as an ongoing gap analysis: we repeatedly look for weaknesses and unintended changes, identify what needs attention, and turn those findings into corrective work.
Most of what we find is routine and gets scheduled like any other task. The point is not alarm — it is that these things get noticed and dealt with rather than accumulating quietly.
What TechOne Pro adds
Everything in TechOne, plus ongoing checks that help us find and close gaps ordinary monitoring can miss.
Continuous Security Posture Monitoring
We regularly compare the important security settings and safeguards across your environment against recommended practice, so weaknesses do not sit unnoticed between reviews.
Configuration & Security Drift Monitoring
Settings change over time — during a project, while troubleshooting, or when someone needs access quickly. We watch for the meaningful ones that move your environment away from how it was intended to work.
Managed Business Password Protection
An administered, supported way to manage business credentials, so passwords stop living in browsers, spreadsheets and inboxes where they are easy to lose or leak.
Compliance-readiness guidance
Help answering and preparing for the security expectations coming from customers, insurers, regulators and industry requirements — with the documentation kept current as you go.
Quarterly technology reviews
A recurring conversation about risk, roadmap and budget with someone who understands both your environment and your business.
Reporting you can hand to someone else
Clear reporting on posture, coverage and open risk that stands up in a board meeting, an insurance renewal or a customer security questionnaire.
When customers, insurers or regulators ask security questions
Sooner or later someone asks you to prove your safeguards are real. A customer sends a security questionnaire before signing. An insurer attaches technical conditions to a cyber policy renewal. An industry requirement such as HIPAA applies to the data you hold. Leadership simply wants evidence that the basics are covered.
The formal name for preparing to answer those questions well is compliance readiness. In practice it means understanding which requirements apply to you, closing the gaps in your environment, writing down what you actually do, and keeping that evidence current so a request is not a scramble.
It does not mean we certify you, audit you, or guarantee an outcome. Certification comes from an independent assessor. What we can do is make sure you walk in prepared.
Who TechOne Pro fits best
- Organizations working to HIPAA, SOC 2 readiness or NIST CSF 2.0 as a security framework
- Companies answering customer or partner security questionnaires
- Organizations renewing cyber insurance with real technical conditions attached
- Leadership teams who want risk reported in business terms, not tool output
- Anyone who has grown past the point where informal IT governance works
What this costs, and what sits alongside it
TechOne Pro is priced per user per month. Microsoft 365 licenses, backup storage, equipment and project work are budgeted separately, so you can see what each part of your technology spending covers.
What each level includes
Every level is delivered by the same team under one accountable relationship.
| Capability | TechOne | TechOne Pro | TechOne AI |
|---|---|---|---|
| Unlimited 8×5 help desk | Included | Included | Included |
| After-hours emergency assistance | Included | Included | Included |
| 24×7 monitoring and security operations | Included | Included | Included |
| Endpoint and network management | Included | Included | Included |
| Patch and update management | Included | Included | Included |
| Managed cybersecurity and threat detection | Included | Included | Included |
| Backup and business continuity (TechOne Backup / TechOne Continuity) | Add-on | Add-on | Add-on |
| Security awareness training | Included | Included | Included |
| Strategic technology planning | Annual | Quarterly | Quarterly |
| Managed Business Password Protection | Not included | Included | Included |
| Continuous Security Posture Monitoring | Not included | Included | Included |
| Configuration & Security Drift Monitoring | Not included | Included | Included |
| Compliance-readiness guidance | Not included | Included | Included |
| AI readiness assessment and enablement | Not included | Not included | Included |
What clients say about working with Intech
“Everyone at Intech has always been responsive and helpful each and every time we call for help.”
Independent ElevatorGoogle review from Independent Elevator (opens in a new tab) “The team at Intech are professional, highly responsive to your needs and take quick action to resolve the issue.”
Mann MarketingGoogle review from Mann Marketing (opens in a new tab) “Our office has used Intech for more than 10 years… The service is excellent.”
Jim T.Google review from Jim T. (opens in a new tab)
Common questions
Does TechOne Pro make us compliant?
No. Compliance readiness is preparation and ongoing support — mapping requirements to your environment, closing gaps, and maintaining documentation and evidence. Certification or attestation always comes from an independent assessor, not from us.
Why is TechOne Pro the recommended level?
Because the capabilities it adds address how incidents actually happen: gradual drift, weak credential practices and gaps nobody is watching. It is also the level that best supports the security questions organizations are now being asked by insurers, customers and regulators.
What is configuration and security drift?
Drift is the gap that opens between how your environment was configured and how it is configured today. It accumulates through normal work — projects, troubleshooting, staff changes. Monitoring for it means those changes get reviewed rather than forgotten.
Can we start with TechOne and move up later?
Yes. The levels are built to layer, and moving from TechOne to TechOne Pro does not mean re-implementing your environment.
Is Intech itself independently audited?
Yes. Intech Computer Solutions is SOC 2 Type II independently audited, which means our own security controls have been examined over a period of time rather than at a single moment.
Find out where your environment actually stands.
A technology review looks at your current setup, the risks that matter, and whether TechOne Pro is the right fit.